Privacy policy

Last Updated: July 14, 2026

At Velvark (accessible via velvark.com), your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We collect information to provide you with the best shopping experience. This includes:

Personal Identification Information: Name, email address, phone number, and shipping/billing addresses provided during checkout.
Payment Information: Payment details are processed securely through our payment gateway providers. We do not store your full credit card or banking information on our servers.
Technical Data: Information such as your IP address, browser type, and device information to improve website functionality and security.

2. How We Use Your Information

We use the collected information for the following purposes:

Order Processing: To fulfill, ship, and track your orders.
Communication: To send you order confirmations, shipping updates, and (if opted-in) marketing updates about new arrivals or promotions.
Site Improvement: To understand how you use our website, allowing us to enhance user experience and site security.

3. Data Protection & Sharing

Security: We use industry-standard measures to protect your personal data from unauthorized access, disclosure, or destruction.
Third-Party Sharing: We do not sell your personal information. We only share data with trusted third-party service providers (such as shipping partners or payment processors) strictly to facilitate the completion of your orders.

4. Your Rights

You have the right to:

Access the personal information we hold about you.
Request the correction or deletion of your personal data.
Opt-out of marketing communications at any time by using the "Unsubscribe" link in our emails.

5. Cookies

Our website uses "cookies" to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may limit your ability to use certain features on our site.